Monday, June 25, 2012

If it's not one thing, it's another....

Oh boy, do you get tired of chasing your tail fixing things? Well, I do. Something is always broke or needs to be fixed and I'm not talking about plumbing or wiring. It's the little everyday things that chip, chip, chip away at my nerves!

Yesterday when my husband logged onto Granny Mountain, Norton/Symantec said my blog/website was fraudulent and blocked it with warnings. You could bypass the message and enter, but at your own risk. That's not good... if you get that message you may just delete me thinking I've gone gangsta or become infected with a case of the crazies, in any case I wanted this fixed! 


I contacted Norton and expect to hear back soon. I have to say we stay virus free with their Internet Security Suite that we keep in place on all our computers. A little Googling and I can see that this is happening to others. Evidently this is a problem with a known issue, a "Mozilla Spike" and not a virus or anything like that. So if you think I've went over the edge just know that I'm still here and I'm still talking about coke and weed, I mean Coke and weeds!

Norton Safe Web Is Claiming That All BlogSpot Blogs Are Fraudulent

We are seeing a steadily increasing flood of reports, in Blogger Help Forum: Something Is Broken, from people who use Norton Safe Web, and who are now seeing some distressing advice.
When I try to view any BlogSpot blog, I see
This web page is a known fraudulent web page. It is recommended that you do NOT visit this page.

For your protection, this web page has been blocked. Visit Symantec to learn more about phishing and internet security.
What is Google doing about this false alert?

Since Norton (aka Symantec) is not a part of Google, there is not a lot that Blogger or Google can do about this problem.

You have just 2 choices, with this problem.
  1. Get help from Norton.
  2. Get rid of Norton.
Norton is a third party product. Like all third party products, neither Blogger nor Google supports Norton.

Blogger does not control what accessories you run, on your personal computer. That's your choice - and that's your responsibility, to support.


(Update 20:30 PST): One blog owner claims to have had a Live Chat with an online Symantec representative, with a promising result.
This is an ongoing issue with the Symantec server and we are aware of this issue & working on it to get it fixed. I request to run the Live Update after 24 hours until all the updates are installed and check the status.
And subsequently,
I just ran live update... FOR me the problem is fixed.


Carole M. said...
I did contact Norton and the rep did say it was a known issue "a Mozilla spike" - nothing to do with virus' at all. She ran the updates, re-booted etc., and all is fine again. I've always found Norton tech. very polite and fixed any known issues like this.

12 comments:

  1. i know that carole m. she posted about this spike yesterday. :) glad all is well.

    ReplyDelete
    Replies
    1. I was clueless why he would get such a message until I Googled it. What did we ever do without Google?

      Delete
  2. I've encountered this too, but thanks to my 'techie' husband I got over the panic and back in the swing pretty quickly.

    ReplyDelete
    Replies
    1. My husband said, "Your blog is being blocked, what are you talking about on there?" I couldn't imagine what would cause them to block a blog about grandkids and old gas stations!

      Delete
  3. HI! Thanks for the invite. Nice blog you got here. Fixing things I love...I have ah hole lot waiting to be fixed (ahem).Now this spike I have not heard about. I must live under a cabbage eh? I use AVG for years and no problems and AdWare also for my Vista laptop and the other puters here. My son is a techi for a living and recommended them. I best look (read) around your blog summore. Glad you visited and I will follow you.

    ReplyDelete
    Replies
    1. I fight fires around here most days... something always needs fixing!

      Delete
  4. When I started reading this, I was going to send you that post and then I saw you had it!

    ReplyDelete
    Replies
    1. I sure would have appreciated a heads up on this. Norton said to add an update and that would fix it, and it did. I can continue to blog now... sorry!

      Delete
  5. a "mozilla spike" ? sounds like envy. norton and my computer do not get along so we do kaspersky. seems no matter what security a person has though there is gonna always be a glitch somewhere that needs patching and fixing. i used to get so flustered and frustrated whenever something would not act right on the computer, but these days i figure a computer problems is the least of my problems...

    ReplyDelete
    Replies
    1. That's probably the whole thing, incompatable software. I can't believe I say stuff like this and a few years ago I could barely turn the computer on. The Internets has changed me!

      Delete
  6. I always get so frustrated with these kinds of thing.

    ReplyDelete
    Replies
    1. Me too, and it seems it happens a lot these days. My mother in law says she wishes none of this was ever invented!

      Delete

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